[Close] 

Benefit Administrator

Company Name:
WageWorks
POSITION SUMMARY
The position of Benefits Administrator is responsible for the day-to day administration of Continuation Benefits for assigned clients ensuring that the service provided is both timely and of high quality. This position serves as the liaison between clients and Benefit Concepts.
DUTIES & RESPONSIBILITIES
Facilitating and maintaining a working relationship with new and existing clients
Responding to client inquiries
Maintaining and updating participant records
Collaborating with the Customer Service Department to resolve participant issues
Facilitating the annual enrollment process
Partnering with IT Services to develop system enhancements
Creating AD HOC reports at the request of clients
Processing client invoices and monthly reports
QUALIFICATIONS & CRITICAL SUCCESS FACTORS
Strong interpersonal, communication and organizational skills
Strong attention to detail and the ability to work as part of a team is required
Ability to follow established checklists and procedures
Ability to work in a time sensitive environment
REQUIRED EDUCATION
An associate's degree or a technical school graduate or a minimum of 2 years in an administrative office environment
Working knowledge of of MS Word and Excel
REQUIRED LICENSES/CERTIFICATION
None
ADA REQUIREMENTS
Typing on a computer keyboard; intermittent travel by car, train or plane.
INFORMATION SECURITY REQUIREMENTS
Employee shall agree to and sign terms and conditions of employment documents before any access is granted.
Employee shall read and adhere to Benefit Concepts Information Security Policy.
Employee shall protect all Company assets from unauthorized access, disclosure, modification, or destruction.
Employee shall immediately report any known or perceived security and privacy incident or security weakness.
Location: East Providence, RI
Job Code: A1318
# of Openings: 2

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.